Ocean International Hotel, Mackay

The hotel is in a great location facing the beach with a nice grassed space in front for kids to play. The rooms were pleasant but a bit cold with no way to adjust the temperature. The service was attentive and friendly. The location is quiet and perfect for families with easy beach access. The dining experience was satisfactory but forgettable. Overall, a good value for money stay with some room for improvement.

The hotel is perfectly located by the beach, offering a nice balcony view and a relaxing atmosphere for families and couples. The rooms, though smelling of bleach at first, are spacious with a king-size bed and a small balcony, and the bathrooms are sufficiently clean. The staff goes above and beyond to ensure a remarkable customer service experience, even offering transport to local attractions and delivering fresh milk to the rooms. The dining experience is reasonably priced and fresh, providing original dishes. However, the initial cigarette smell upon arrival can be a drawback.

The hotel offers a good-sized family room that opens up to provide a refreshing ocean breeze, though the decor might feel a bit dated. The service is consistently excellent, but some areas like housekeeping might need improvements. The location is superb right by the beach, ideal for families and couples, despite occasional off-putting smells. Dining options are decent, with fresh and reasonably priced meals. Overall, a comfortable stay with a few minor drawbacks.